Apex Industrial Automation is looking for a new team member to join our ever-expanding organization (on-site located in Romeoville). This is an excellent opportunity for individuals interested in industrial distribution/MRO sales and looking for mentorship to grow their sales career with the leader in the Chicago market.
The new role will go through our Customer and Product Training (CAPT), consisting of 9-12 months and after a year of training, this person will have the potential of being promoted to an Outside Account Manager role with a specific assigned territory of accounts in the greater Chicagoland area.
Responsibilities Include:
Short-Term
- Onboarding and training on the Apex-way
- Company Culture & Values
- Shadowing all departments
- Comprehensive training in all products Apex sells, distributes, and supports
- ERP, CRM, and other software technology training Apex uses
- Apex Sales Techniques/Lifecycle Training
- Entering and acknowledging customer orders
- Provide quick, comprehensive quotes to customer RFQ’s
- Processing, expediting and tracking purchase orders with suppliers
- Receive customer inquiries via phone, text, or e-mail
Long-Term
- Continuous training in sales, product knowledge, and services
- Outbound cold-calling new potential customers, contacting new sales through inbound lead follow-up, and responding to incoming inquiries
- Meeting or exceeding quota and all KPIs, such as call volume, creating new contacts and opportunities, response time, and conversion rate
- Ability to qualify new potential customers for Apex products and services
- Daily interaction with Outside Sales and Customer Support staff to facilitate customer growth
- Actively managing your open orders/quotes dashboard
- Maintaining and updating customer databases and tracking all sales activities
- Provide help to fellow team members in a courteous and professional manner
- Demonstrate being confident and effective with your Sales/Product presentations
- Perform other duties as assigned
Qualifications:
- Fluent in English (both written and verbal)
- 2+ years of experience and/or a 2-year Associates or Technical degree
- Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred
- Proficient in using Microsoft Office Suite, CRM, and vendor pricing programs
- Strong email writing and communication skills with the ability to build rapport with customers
- Ability to multitask and work in a team environment
- To be self-motivated and tenacious and to bounce back after hearing repeated “No” is mandatory
Apex Industrial Automation is a leading industrial parts distributor. We’ve been supplying American manufacturers with high-quality parts quickly and efficiently for decades, helping businesses manage their supply chains better.
With our extensive range of brand-name products and robust supply chain distribution associations, we ensure that your operations run seamlessly. We take pride in being your dependable partner in the dynamic industrial market, always ready to tackle any challenge that comes our way.
Our team is dedicated to finding solutions for the most complex issues. We specialize in sourcing hard-to-find parts and upgrading outdated equipment. Apex delivers solutions that not only meet but also exceed your expectations, setting us apart from traditional distributors.